Products - General ← Knowledge Base What is Boiler IQ? What is ‘My Boiler’? Will the ‘My Boiler’ feature let me know if my boiler isn't working? Does the ‘My Boiler’ feature cost anything? How do I get the 'My Boiler' feature? Can I cancel my order and get a refund? Can I control more than one property through the Hive app? Can I get next day delivery? Can I have a different number of time slots in my schedules for different days of the week? Can the Hive Hub use a wireless connection to connect to the internet? Do I need a smartphone to have Hive? Do I need to be with British Gas to have Hive? Do Hive products come with a warranty? Does Hive have an iPad app? Are Hive products secure? What do I need to have before I can start using Hive products? What does the smartphone app for Hive allow me to do? Will my products switch off if my broadband is turned off or stops working? Can I have multiple Hive products set up in my home? Do I need a new hub for additional Hive products if I already have one? Do I need a separate hub for each Hive product I set up? How do I return a faulty product? Can I turn my broadband router off at night to save energy? What benefits are included with Hive Live? What can I do with Philips Hue and Hive?