Products - General ← Knowledge Base Can I cancel Hive and get a refund? Can I control more than one property through the Hive app? Can I get next day delivery? Can I have a different number of time slots in my schedules for different days of the week? Can the Hive Hub use a wireless connection to connect to the internet? Do I need a smartphone to have Hive? Do I need to be with British Gas to have Hive? Does Hive come with a warranty? Does Hive have an iPad app? Is Hive secure? What do I need to have before I can start using Hive? What does the smartphone app for Hive allow me to do? Will my products switch off if my broadband is turned off or stops working? Can I have multiple Hive products set up in my home? Do I need a new hub for additional Hive products if I already have one? Do I need a separate hub for each Hive product I set up? How do I return a faulty product? Can I turn my broadband router off at night to save energy? What benefits are included with Hive Live?