Featured Articles ← Knowledge Base My thermostat is displaying “Low Batts” or “Chg Batts” - what should I do? What does it mean if ‘NO RF’ or 'No Signal' is displayed on the thermostat? Where will Hive Active Heating™ be installed? Can I carry the thermostat into different rooms? Is Hive Active Heating™ compatible with all types of boiler? Will Hive Active Heating™ let me have rooms at different temperatures? Do I need to have a thermostat already? Will my products switch off if my broadband is turned off or stops working? What should I do if my boiler isn't working? Does Hive Active Heating™ have a Windows app? If I buy Hive and then move home what should I do? I've moved into a house that has Hive installed, what should I do?