What happens to my old thermostat?

Your old thermostat will be removed by our engineer and replaced by the Hive wireless thermostat.

If you are upgrading from Hive Active Heating to Hive Active Heating 2 you will need to take the batteries out of your old thermostat when prompted. Please remember to recycle your old thermostat in accordance with the recycling guidelines detailed in the Hive User Guide here

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