How do I set up my Hive Active Heating™?

Once your engineer has installed the Hive Active Heating™ kit, follow the steps below to complete your online account set up either at hivehome.com or through the app.

Set up using the website
● Visit hivehome.com.
● Log in using the Hive account details you’ll have received by email.
● When prompted to do so, enter your hub ID - this is the 6 digit code you’ll find on the sticker on the underside of your Hive hub for example ABC-123.
● Once the hub ID has been entered, set up is complete and you’re ready to start controlling your heating remotely.

Set up using the smartphone app
● Download the Hive app from the Google Play Store or iTunes App Store.
● Log in using the Hive account details you’ll have received by email.
● When prompted to do so, enter your hub ID - this is the 6 digit code you’ll find on the sticker on the underside of your Hive hub for example ABC-123.
● Once the hub ID has been entered, set up is complete and you’re ready to start controlling your heating remotely

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