How do I set up my Hive Active Heating?

Once your engineer has installed the Hive Active Heating kit, follow the steps below to complete your online account set up either at hivehome.com or through the app.

Set up using the website
● Visit hivehome.com.
● Log in using the Hive account details you’ll have received by email.
● When prompted to do so, enter your hub ID - this is the 6 digit code you’ll find on the sticker on the underside of your Hive hub for example ABC-123.
● Once the hub ID has been entered, set up is complete and you’re ready to start controlling your heating remotely.

Set up using the smartphone app
● Download the Hive app from the Google Play Store or iTunes App Store.
● Log in using the Hive account details you’ll have received by email.
● When prompted to do so, enter your hub ID - this is the 6 digit code you’ll find on the sticker on the underside of your Hive hub for example ABC-123.
● Once the hub ID has been entered, set up is complete and you’re ready to start controlling your heating remotely

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