I haven’t received an alert, how do I know my Heating Alerts are working?

First, check to make sure your Heating Alerts are turned on by going to your Menu > Settings > Heating Alerts, and your notification preferences are chosen. Once you click ‘Done’, then your Heating Alerts will be turned on. 

It will take us at least 2 weeks to learn about your heating (it may take longer if you have not had many heating periods during that time), so you may not receive any alerts during that time period. If it has been over 2 weeks since you’ve set up your Heating Alerts, and you have not received any alerts, then we have not detected your home’s temperature data to have any anomalies from what we’ve learned from your home’s heating temperature data.

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