Product ideas

Had an idea for a new Hive Active Heating™ product feature? Our product gurus would love to hear them – post below or vote on what you’d like to see developed next.

So that your feedback wings its way to the right team if you do need technical help or customer service support please email help@hivehome.com.

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  1. Settable thermostat display time

    When you press the thermostat button, the current status displays for less than 5 seconds. It would be really nice if there was an option under thermostat "settings" to change this display time to something longer (maybe up to several minutes).

    191 votes
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    133 comments  ·  Thermostat  ·  Flag idea as inappropriate…  ·  Admin →
    declined  ·  Hive Product Team responded

    Unfortunately this is limited by the battery life of the thermostat and we are not able to increase it.

    Thanks,
    The Hive team

  2. Time Increments

    15 minute time increments in schedules are too restricive. 5 minute increments would be very helpful.

    Could add up to a lot of energy over a year.

    Thanks. Great work everyone - brilliant solution.

    138 votes
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    declined  ·  53 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. No demand flame on controller

    Not apparent when there is a call for heat unless you press buttons

    133 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →
    declined  ·  Hive Product Team responded

    This is not possible due to the impact it would have on the thermostats battery life but you can see the status at one touch.

    Thanks,
    The Hive team

  4. Celcius and Farenheit

    Please include an option to have the temperature in Farenheit, thankyou.

    85 votes
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    declined  ·  47 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Callendar Function

    In addition to the week schedule. Why not incorporate a year calendar which you can sort out particular months? Also the time, date added to general data displayed when checking temp on main page. Maybe you could link the postcode to the customers hive to the met office data to send a warning function to customers to advise of adverse weather conditions like a cold snap, ice frost etc....

    82 votes
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    declined  ·  14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Change the new interface back to how it worked previously

    The new interface is horrible. Firstly it needs an extra click before you get to the schedule. Secondly it is much less easy to see what is going on when I change the schedule. I use HIVE to manage the heating for a village hall and I need to change the schedule regularly (often several times a week) to reflect hall usage. It was so easy to just drag the bars where I wanted and easy to see other days at the same time. Now it just opens up a stupid expanded view for one day. Not anywhere near as…

    50 votes
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    declined  ·  18 comments  ·  Web Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  7. Password lock a max temperature

    It would be good if you could set a max temperature and lock it with a password so the thermostat and the app could not be set higher without resetting to stop children turning the thermostat up high to keep costs down.

    40 votes
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    declined  ·  4 comments  ·  Future functionality  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make the old SmartPlug "smart" again

    Hi Hive,

    Please do not simply answer with: "Sorry, It would have to be our new Active Plug to be controlled remotely."

    Can you make your old "SmartPlug" smart again? I am sure the hardware (which looks to be exactly the same as its AlertMe version) is capable of remote switching on/off.

    It appears that the Hive SmartPlug is basically "older stock" inherited from when Hive/British Gas acquired AlertMe which was re-badged and sent out as basic signal booster plugs. But I am sure they are capable of more than just being a booster plug? If the hardware is identical,…

    37 votes
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    declined  ·  9 comments  ·  Future functionality  ·  Flag idea as inappropriate…  ·  Admin →
  9. 36 votes
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    declined  ·  23 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Current time displayed

    Show current time on display in Hive App.

    36 votes
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    declined  ·  28 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Wireless hub

    Everything goes wireless nowadays. Can we please ditch the wires and have a wireless hub?

    35 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
    declined  ·  Hive Product Team responded

    Sorry this isn’t possible as part of the system needs both mains power and a connection to the broadband.

    Thanks for your feedback,
    The Hive team

  12. Advance option on wireless Thermostat controller

    It's very difficult to use the current thermostat controller if you want to advance and turn on or off the heating and water.

    33 votes
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    declined  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make the haptic feedback on the app optional as it wastes battery power

    The app vibrates each time an action is performed, presumably for accessibility reasons. The user should be able to turn it off.

    33 votes
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    declined  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 28 votes
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    declined  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Thermostat clock should have manual adjustment possible

    We had a big problem when the Hive was installed. Very soon had to change batteries in it (low battery) and then it would not Sync with the receiver. Was displaying the wrong time and the schedule was not followed.
    Ultimately had to have thermostat and then the receiver changed when the problem got fixed.
    Thermostat Clock and Day should be manually adjustable.

    27 votes
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    138 comments  ·  Flag idea as inappropriate…  ·  Admin →
    declined  ·  Hive Product Team responded

    The clock is driven by the server to keep it in-sync with the mobile applications.

    Thanks,
    The Hive team

  16. Change app background colour

    The bright white background is far too bright and distracting on my smartphone. Can an option for a fark background that will be both kinder to both my eyes and the phone battery be provided.

    27 votes
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    declined  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Option to display time of day in big numbers on thermostat

    We used to have a different thermostat with a large backlit display, it was very handy because time of the day could be swapped for the temperature reading. It's a minor improvement, but some people could really struggle to read the time on the stat.

    26 votes
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    declined  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Temperature Increments

    Would it be possible to have ¼ degree increments when setting the temperature rather than the ½ degree?

    26 votes
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    declined  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Harmony activity control

    Is there any plans to be able to control Hive via a Harmony Smart remote on home network?

    22 votes
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    declined  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 22 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    declined  ·  Hive Product Team responded

    Hi unfortunately this is not possible due to battery life constraints.

    Thanks for your feedback,
    The Hive team

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